I am a Remodeling Contractor and am building an 1800 S.F. addition. I called for an estimate and had it within a few days after I sent my plans to them. I called for installation a week ahead of time. The insulation was delivered the morning of installation. Guys came out shortly thereafter and installed everything properly. No complaints. There were a few pieces left around but not a big mess or anything to get upset over. Bottom line. Great price, done properly while I was on vacation, passed my insulation inspection, I didn't have to do anything but write a check. I will use Eastern again on my next addition.
Very professional company. Great service and a very well done job. The company works around the clock to make sure jobs are done to the customer's complete satisfaction. I would recommend this company to my friends and family.
Tight place to get in and out of.
Called on a Tuesday for an estimate for foam insulation. Nice guy and gave a fair price, told me the proposal would be given next day. Proposal never came. Had to call a few days later about it to remind them then next day proposal was sent. After which wanted to discuss the square footage for the insulation and was told I was going to get a call back within 2 days. Call never happened. So I called back again, was told I will hear back from him that night. No call yet again. So I called one more time and still nothing. Is easterns business doing so well they blow off other customers? Nice people in person but why waste over a week of time playing phone tag? I wouldn't suggest dealing with a company that is not reliable from the start. Better off not taking the risk with your home.
I was very happy with the beginning process of getting the quote and having someone come out to give me an estimate. The first day when they came to rip out the old installation, my door bell rings at 7:00 am and its your employee asking to use my bathroom cause he cant hold it any longer. The next day the spray foam truck arrives and as they are backing into my driveway they drive the truck into my mailbox and break the post. They were also supposed to take the insulation that was ripped out the day before because they have a larger truck but they didnt until I called the office and they had to come back to remove it. I called my sales person Scott Simpson and he said they would come back and I told him about the mailbox and emailed him pictures. Now today I have Scott Simpson texting me telling me her will be here to pick up the check and I told him after you repair my property. He kept texting me and demanding a check. I had to call the office to tell them what was going on and to get him to back off with his texts. I was happy with the quality of work, but now after seeing how unprofessional your salesman was about getting paid I will no longer be a customer of yours. Disappointing cause I am doing an addition on my house next year and was going to use your company to insulate the new part of the house.
Eastern Insulation is a US General Contractor based in Mount Olive Township, New Jersey. Eastern Insulation is located at 121 Bartley Flanders Rd, Flanders, NJ 07836, USA.
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